Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22894
VM0022894Membermember22894@example.test · +601110022894 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
524
Current loyalty balance
Lifetime Spend
RM 655
Across 25 visits
Total Visits
25
Since 2025-02-22
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
524 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 13
Outlet purchase
2026-04-18 · Member activity · RM 21.75
App session
2026-04-06 · OPLUMO Outlet 13
Points credited
2026-03-25 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 13
Outlet purchase
2026-03-01 · Member activity · RM 27.55
Points credited
2026-02-17 · OPLUMO Outlet 13
Outlet purchase
2026-02-05 · Member activity · RM 30.45