Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02289
VM0002289Membermember2289@example.test · +601110002289 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
253
Current loyalty balance
Lifetime Spend
RM 317
Across 6 visits
Total Visits
6
Since 2026-02-27
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
253 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 12
Outlet purchase
2026-05-16 · Member activity · RM 32.25
App session
2026-05-04 · OPLUMO Outlet 12
Points credited
2026-04-22 · Member activity · RM 36.55
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 12
Outlet purchase
2026-03-29 · Member activity · RM 40.85
Points credited
2026-03-17 · OPLUMO Outlet 12
Outlet purchase
2026-03-05 · Member activity · RM 45.15