Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22872
VM0022872Silvermember22872@example.test · +601110022872 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
1,539
Current loyalty balance
Lifetime Spend
RM 1,924
Across 31 visits
Total Visits
31
Since 2025-04-13
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,539 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 8
Outlet purchase
2026-09-23 · Member activity · RM 45.75
App session
2026-09-11 · OPLUMO Outlet 8
Points credited
2026-08-30 · Member activity · RM 51.85
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 8
Outlet purchase
2026-08-06 · Member activity · RM 57.95
Points credited
2026-07-25 · OPLUMO Outlet 8
Outlet purchase
2026-07-13 · Member activity · RM 64.05