Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22850
VM0022850Goldmember22850@example.test · +601110022850 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,771
Current loyalty balance
Lifetime Spend
RM 5,964
Across 41 visits
Total Visits
41
Since 2024-09-07
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,771 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 3
Outlet purchase
2026-08-16 · Member activity · RM 99.75
App session
2026-08-04 · OPLUMO Outlet 3
Points credited
2026-07-23 · Member activity · RM 113.05
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 3
Outlet purchase
2026-06-29 · Member activity · RM 126.35
Points credited
2026-06-17 · OPLUMO Outlet 3
Outlet purchase
2026-06-05 · Member activity · RM 139.65