Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 22843
VM0022843Membermember22843@example.test · +601110022843 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
447
Current loyalty balance
Lifetime Spend
RM 559
Across 5 visits
Total Visits
5
Since 2026-03-01
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
447 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 13
Outlet purchase
2026-04-30 · Member activity · RM 90.75
App session
2026-04-18 · OPLUMO Outlet 13
Points credited
2026-04-06 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 13
Outlet purchase
2026-03-13 · Member activity · RM 114.95
Points credited
2026-03-01 · OPLUMO Outlet 13
Outlet purchase
2026-02-17 · Member activity · RM 127.05