Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22810
VM0022810Membermember22810@example.test · +601110022810 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
182
Current loyalty balance
Lifetime Spend
RM 228
Across 5 visits
Total Visits
5
Since 2026-07-10
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
182 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 14
Outlet purchase
2026-09-08 · Member activity · RM 30.00
App session
2026-08-27 · OPLUMO Outlet 14
Points credited
2026-08-15 · Member activity · RM 34.00
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 14
Outlet purchase
2026-07-22 · Member activity · RM 38.00
Points credited
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 42.00