Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02281
VM0002281Membermember2281@example.test · +601110002281 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
147
Current loyalty balance
Lifetime Spend
RM 184
Across 2 visits
Total Visits
2
Since 2026-05-11
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
147 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 4
Outlet purchase
2026-05-17 · Member activity · RM 74.25
App session
2026-05-05 · OPLUMO Outlet 4
Points credited
2026-04-23 · Member activity · RM 84.15
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 4
Outlet purchase
2026-03-30 · Member activity · RM 94.05
Points credited
2026-03-18 · OPLUMO Outlet 4
Outlet purchase
2026-03-06 · Member activity · RM 103.95