Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22800
VM0022800Silvermember22800@example.test · +601110022800 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,008
Current loyalty balance
Lifetime Spend
RM 1,261
Across 26 visits
Total Visits
26
Since 2025-04-10
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,008 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 4
Outlet purchase
2026-06-22 · Member activity · RM 33.00
App session
2026-06-10 · OPLUMO Outlet 4
Points credited
2026-05-29 · Member activity · RM 37.40
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 4
Outlet purchase
2026-05-05 · Member activity · RM 41.80
Points credited
2026-04-23 · OPLUMO Outlet 4
Outlet purchase
2026-04-11 · Member activity · RM 46.20