Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02280
VM0002280Silvermember2280@example.test · +601110002280 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
1,871
Current loyalty balance
Lifetime Spend
RM 2,339
Across 21 visits
Total Visits
21
Since 2025-09-06
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,871 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 3
Outlet purchase
2026-08-20 · Member activity · RM 90.00
App session
2026-08-08 · OPLUMO Outlet 3
Points credited
2026-07-27 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 3
Outlet purchase
2026-07-03 · Member activity · RM 114.00
Points credited
2026-06-21 · OPLUMO Outlet 3
Outlet purchase
2026-06-09 · Member activity · RM 126.00