Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00228
VM0000228Silvermember228@example.test · +601110000228 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,873
Current loyalty balance
Lifetime Spend
RM 2,342
Across 25 visits
Total Visits
25
Since 2025-03-31
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,873 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 8
Outlet purchase
2026-05-25 · Member activity · RM 69.00
App session
2026-05-13 · OPLUMO Outlet 8
Points credited
2026-05-01 · Member activity · RM 78.20
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 8
Outlet purchase
2026-04-07 · Member activity · RM 87.40
Points credited
2026-03-26 · OPLUMO Outlet 8
Outlet purchase
2026-03-14 · Member activity · RM 96.60