Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02278
VM0002278Membermember2278@example.test · +601110002278 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
582
Current loyalty balance
Lifetime Spend
RM 728
Across 20 visits
Total Visits
20
Since 2025-05-14
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
582 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 1
Outlet purchase
2026-04-09 · Member activity · RM 33.75
App session
2026-03-28 · OPLUMO Outlet 1
Points credited
2026-03-16 · Member activity · RM 38.25
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 1
Outlet purchase
2026-02-20 · Member activity · RM 42.75
Points credited
2026-02-08 · OPLUMO Outlet 1
Outlet purchase
2026-01-27 · Member activity · RM 47.25