Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22776
VM0022776Goldmember22776@example.test · +601110022776 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
2,509
Current loyalty balance
Lifetime Spend
RM 3,137
Across 44 visits
Total Visits
44
Since 2024-03-15
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,509 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 14
Outlet purchase
2026-04-16 · Member activity · RM 51.75
App session
2026-04-04 · OPLUMO Outlet 14
Points credited
2026-03-23 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 14
Outlet purchase
2026-02-27 · Member activity · RM 65.55
Points credited
2026-02-15 · OPLUMO Outlet 14
Outlet purchase
2026-02-03 · Member activity · RM 72.45