Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02277
VM0002277Membermember2277@example.test · +601110002277 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
705
Current loyalty balance
Lifetime Spend
RM 882
Across 9 visits
Total Visits
9
Since 2025-12-02
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
705 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 17
Outlet purchase
2026-04-13 · Member activity · RM 88.50
App session
2026-04-01 · OPLUMO Outlet 17
Points credited
2026-03-20 · Member activity · RM 100.30
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 17
Outlet purchase
2026-02-24 · Member activity · RM 112.10
Points credited
2026-02-12 · OPLUMO Outlet 17
Outlet purchase
2026-01-31 · Member activity · RM 123.90