Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 22759
VM0022759Membermember22759@example.test · +601110022759 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted In
Points Balance
904
Current loyalty balance
Lifetime Spend
RM 1,131
Across 11 visits
Total Visits
11
Since 2026-03-26
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
904 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 14
Outlet purchase
2026-09-10 · Member activity · RM 95.25
App session
2026-08-29 · OPLUMO Outlet 14
Points credited
2026-08-17 · Member activity · RM 107.95
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 14
Outlet purchase
2026-07-24 · Member activity · RM 120.65
Points credited
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 133.35