Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02275
VM0002275Membermember2275@example.test · +601110002275 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
382
Current loyalty balance
Lifetime Spend
RM 479
Across 5 visits
Total Visits
5
Since 2026-02-27
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
382 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 15
Outlet purchase
2026-04-28 · Member activity · RM 68.25
App session
2026-04-16 · OPLUMO Outlet 15
Points credited
2026-04-04 · Member activity · RM 77.35
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 15
Outlet purchase
2026-03-11 · Member activity · RM 86.45
Points credited
2026-02-27 · OPLUMO Outlet 15
Outlet purchase
2026-02-15 · Member activity · RM 95.55