Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 22744
VM0022744Silvermember22744@example.test · +601110022744 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,567
Current loyalty balance
Lifetime Spend
RM 1,960
Across 40 visits
Total Visits
40
Since 2024-09-29
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,567 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 16
Outlet purchase
2026-08-20 · Member activity · RM 41.25
App session
2026-08-08 · OPLUMO Outlet 16
Points credited
2026-07-27 · Member activity · RM 46.75
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 16
Outlet purchase
2026-07-03 · Member activity · RM 52.25
Points credited
2026-06-21 · OPLUMO Outlet 16
Outlet purchase
2026-06-09 · Member activity · RM 57.75