Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 22720
VM0022720Membermember22720@example.test · +601110022720 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
113
Current loyalty balance
Lifetime Spend
RM 142
Across 2 visits
Total Visits
2
Since 2026-09-12
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
113 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 9
Outlet purchase
2026-09-18 · Member activity · RM 49.50
App session
2026-09-06 · OPLUMO Outlet 9
Points credited
2026-08-25 · Member activity · RM 56.10
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 9
Outlet purchase
2026-08-01 · Member activity · RM 62.70
Points credited
2026-07-20 · OPLUMO Outlet 9
Outlet purchase
2026-07-08 · Member activity · RM 69.30