Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22716
VM0022716Membermember22716@example.test · +601110022716 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
544
Current loyalty balance
Lifetime Spend
RM 680
Across 5 visits
Total Visits
5
Since 2026-07-04
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
544 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 5
Outlet purchase
2026-09-02 · Member activity · RM 132.75
App session
2026-08-21 · OPLUMO Outlet 5
Points credited
2026-08-09 · Member activity · RM 150.45
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 5
Outlet purchase
2026-07-16 · Member activity · RM 168.15
Points credited
2026-07-04 · OPLUMO Outlet 5
Outlet purchase
2026-06-22 · Member activity · RM 185.85