Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 22713
VM0022713Membermember22713@example.test · +601110022713 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
103
Current loyalty balance
Lifetime Spend
RM 129
Across 1 visits
Total Visits
1
Since 2026-08-03
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
49d
2026-08-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
103 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 2
Outlet purchase
2026-08-09 · Member activity · RM 96.75
App session
2026-07-28 · OPLUMO Outlet 2
Points credited
2026-07-16 · Member activity · RM 109.65
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 2
Outlet purchase
2026-06-22 · Member activity · RM 122.55
Points credited
2026-06-10 · OPLUMO Outlet 2
Outlet purchase
2026-05-29 · Member activity · RM 135.45