Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22710
VM0022710Silvermember22710@example.test · +601110022710 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,324
Current loyalty balance
Lifetime Spend
RM 1,655
Across 17 visits
Total Visits
17
Since 2025-08-29
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,324 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 16
Outlet purchase
2026-06-01 · Member activity · RM 73.50
App session
2026-05-20 · OPLUMO Outlet 16
Points credited
2026-05-08 · Member activity · RM 83.30
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 16
Outlet purchase
2026-04-14 · Member activity · RM 93.10
Points credited
2026-04-02 · OPLUMO Outlet 16
Outlet purchase
2026-03-21 · Member activity · RM 102.90