Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 22703
VM0022703Membermember22703@example.test · +601110022703 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
705
Current loyalty balance
Lifetime Spend
RM 882
Across 7 visits
Total Visits
7
Since 2026-06-19
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
705 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 9
Outlet purchase
2026-09-23 · Member activity · RM 97.50
App session
2026-09-11 · OPLUMO Outlet 9
Points credited
2026-08-30 · Member activity · RM 110.50
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 9
Outlet purchase
2026-08-06 · Member activity · RM 123.50
Points credited
2026-07-25 · OPLUMO Outlet 9
Outlet purchase
2026-07-13 · Member activity · RM 136.50