Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22690
VM0022690Goldmember22690@example.test · +601110022690 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,452
Current loyalty balance
Lifetime Spend
RM 3,065
Across 18 visits
Total Visits
18
Since 2025-11-07
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,452 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 13
Outlet purchase
2026-08-28 · Member activity · RM 133.50
App session
2026-08-16 · OPLUMO Outlet 13
Points credited
2026-08-04 · Member activity · RM 151.30
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 13
Outlet purchase
2026-07-11 · Member activity · RM 169.10
Points credited
2026-06-29 · OPLUMO Outlet 13
Outlet purchase
2026-06-17 · Member activity · RM 186.90