Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 22689
VM0022689Platinummember22689@example.test · +601110022689 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
5,506
Current loyalty balance
Lifetime Spend
RM 6,883
Across 40 visits
Total Visits
40
Since 2024-09-26
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,506 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 12
Outlet purchase
2026-08-17 · Member activity · RM 120.00
App session
2026-08-05 · OPLUMO Outlet 12
Points credited
2026-07-24 · Member activity · RM 136.00
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 12
Outlet purchase
2026-06-30 · Member activity · RM 152.00
Points credited
2026-06-18 · OPLUMO Outlet 12
Outlet purchase
2026-06-06 · Member activity · RM 168.00