Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22670
VM0022670Platinummember22670@example.test · +601110022670 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
5,232
Current loyalty balance
Lifetime Spend
RM 6,541
Across 37 visits
Total Visits
37
Since 2024-12-03
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,232 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 10
Outlet purchase
2026-08-31 · Member activity · RM 134.25
App session
2026-08-19 · OPLUMO Outlet 10
Points credited
2026-08-07 · Member activity · RM 152.15
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 10
Outlet purchase
2026-07-14 · Member activity · RM 170.05
Points credited
2026-07-02 · OPLUMO Outlet 10
Outlet purchase
2026-06-20 · Member activity · RM 187.95