Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02266
VM0002266Membermember2266@example.test · +601110002266 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted Out
Points Balance
923
Current loyalty balance
Lifetime Spend
RM 1,154
Across 20 visits
Total Visits
20
Since 2025-10-04
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
923 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 6
Outlet purchase
2026-08-30 · Member activity · RM 41.25
App session
2026-08-18 · OPLUMO Outlet 6
Points credited
2026-08-06 · Member activity · RM 46.75
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 6
Outlet purchase
2026-07-13 · Member activity · RM 52.25
Points credited
2026-07-01 · OPLUMO Outlet 6
Outlet purchase
2026-06-19 · Member activity · RM 57.75