Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22645
VM0022645Goldmember22645@example.test · +601110022645 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,905
Current loyalty balance
Lifetime Spend
RM 4,882
Across 33 visits
Total Visits
33
Since 2025-01-30
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,905 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 2
Outlet purchase
2026-08-17 · Member activity · RM 125.25
App session
2026-08-05 · OPLUMO Outlet 2
Points credited
2026-07-24 · Member activity · RM 141.95
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 158.65
Points credited
2026-06-18 · OPLUMO Outlet 2
Outlet purchase
2026-06-06 · Member activity · RM 175.35