Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22642
VM0022642Membermember22642@example.test · +601110022642 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
649
Current loyalty balance
Lifetime Spend
RM 812
Across 5 visits
Total Visits
5
Since 2026-06-21
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
649 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 16
Outlet purchase
2026-08-20 · Member activity · RM 122.25
App session
2026-08-08 · OPLUMO Outlet 16
Points credited
2026-07-27 · Member activity · RM 138.55
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 16
Outlet purchase
2026-07-03 · Member activity · RM 154.85
Points credited
2026-06-21 · OPLUMO Outlet 16
Outlet purchase
2026-06-09 · Member activity · RM 171.15