Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02264
VM0002264Membermember2264@example.test · +601110002264 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
739
Current loyalty balance
Lifetime Spend
RM 924
Across 24 visits
Total Visits
24
Since 2025-05-05
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
739 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 4
Outlet purchase
2026-06-11 · Member activity · RM 30.00
App session
2026-05-30 · OPLUMO Outlet 4
Points credited
2026-05-18 · Member activity · RM 34.00
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 4
Outlet purchase
2026-04-24 · Member activity · RM 38.00
Points credited
2026-04-12 · OPLUMO Outlet 4
Outlet purchase
2026-03-31 · Member activity · RM 42.00