Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22630
VM0022630Silvermember22630@example.test · +601110022630 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
1,112
Current loyalty balance
Lifetime Spend
RM 1,391
Across 31 visits
Total Visits
31
Since 2025-01-08
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,112 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 4
Outlet purchase
2026-06-20 · Member activity · RM 34.50
App session
2026-06-08 · OPLUMO Outlet 4
Points credited
2026-05-27 · Member activity · RM 39.10
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 4
Outlet purchase
2026-05-03 · Member activity · RM 43.70
Points credited
2026-04-21 · OPLUMO Outlet 4
Outlet purchase
2026-04-09 · Member activity · RM 48.30