Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22621
VM0022621Goldmember22621@example.test · +601110022621 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,965
Current loyalty balance
Lifetime Spend
RM 4,956
Across 44 visits
Total Visits
44
Since 2024-08-07
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,965 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 12
Outlet purchase
2026-09-08 · Member activity · RM 79.50
App session
2026-08-27 · OPLUMO Outlet 12
Points credited
2026-08-15 · Member activity · RM 90.10
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 12
Outlet purchase
2026-07-22 · Member activity · RM 100.70
Points credited
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 111.30