Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 22617
VM0022617Silvermember22617@example.test · +601110022617 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,562
Current loyalty balance
Lifetime Spend
RM 1,954
Across 17 visits
Total Visits
17
Since 2025-12-11
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,562 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 8
Outlet purchase
2026-09-13 · Member activity · RM 73.50
App session
2026-09-01 · OPLUMO Outlet 8
Points credited
2026-08-20 · Member activity · RM 83.30
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 8
Outlet purchase
2026-07-27 · Member activity · RM 93.10
Points credited
2026-07-15 · OPLUMO Outlet 8
Outlet purchase
2026-07-03 · Member activity · RM 102.90