Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22606
VM0022606Membermember22606@example.test · +601110022606 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
895
Current loyalty balance
Lifetime Spend
RM 1,119
Across 14 visits
Total Visits
14
Since 2025-09-18
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
895 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 14
Outlet purchase
2026-04-28 · Member activity · RM 60.75
App session
2026-04-16 · OPLUMO Outlet 14
Points credited
2026-04-04 · Member activity · RM 68.85
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 14
Outlet purchase
2026-03-11 · Member activity · RM 76.95
Points credited
2026-02-27 · OPLUMO Outlet 14
Outlet purchase
2026-02-15 · Member activity · RM 85.05