Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 22581
VM0022581Silvermember22581@example.test · +601110022581 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,356
Current loyalty balance
Lifetime Spend
RM 1,696
Across 14 visits
Total Visits
14
Since 2026-01-25
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,356 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 6
Outlet purchase
2026-09-04 · Member activity · RM 75.75
App session
2026-08-23 · OPLUMO Outlet 6
Points credited
2026-08-11 · Member activity · RM 85.85
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 6
Outlet purchase
2026-07-18 · Member activity · RM 95.95
Points credited
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 106.05