Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22526
VM0022526Silvermember22526@example.test · +601110022526 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
1,891
Current loyalty balance
Lifetime Spend
RM 2,364
Across 18 visits
Total Visits
18
Since 2025-10-31
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,891 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 2
Outlet purchase
2026-08-21 · Member activity · RM 81.75
App session
2026-08-09 · OPLUMO Outlet 2
Points credited
2026-07-28 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 2
Outlet purchase
2026-07-04 · Member activity · RM 103.55
Points credited
2026-06-22 · OPLUMO Outlet 2
Outlet purchase
2026-06-10 · Member activity · RM 114.45