Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22514
VM0022514Silvermember22514@example.test · +601110022514 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,259
Current loyalty balance
Lifetime Spend
RM 1,575
Across 12 visits
Total Visits
12
Since 2026-02-21
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,259 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 7
Outlet purchase
2026-08-26 · Member activity · RM 85.50
App session
2026-08-14 · OPLUMO Outlet 7
Points credited
2026-08-02 · Member activity · RM 96.90
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 7
Outlet purchase
2026-07-09 · Member activity · RM 108.30
Points credited
2026-06-27 · OPLUMO Outlet 7
Outlet purchase
2026-06-15 · Member activity · RM 119.70