Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 22508
VM0022508Goldmember22508@example.test · +601110022508 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,658
Current loyalty balance
Lifetime Spend
RM 3,323
Across 34 visits
Total Visits
34
Since 2025-02-19
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,658 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 1
Outlet purchase
2026-09-24 · Member activity · RM 90.75
App session
2026-09-12 · OPLUMO Outlet 1
Points credited
2026-08-31 · Member activity · RM 102.85
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 1
Outlet purchase
2026-08-07 · Member activity · RM 114.95
Points credited
2026-07-26 · OPLUMO Outlet 1
Outlet purchase
2026-07-14 · Member activity · RM 127.05