Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22502
VM0022502Silvermember22502@example.test · +601110022502 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
1,581
Current loyalty balance
Lifetime Spend
RM 1,976
Across 20 visits
Total Visits
20
Since 2025-10-15
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,581 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 12
Outlet purchase
2026-09-10 · Member activity · RM 74.25
App session
2026-08-29 · OPLUMO Outlet 12
Points credited
2026-08-17 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 12
Outlet purchase
2026-07-24 · Member activity · RM 94.05
Points credited
2026-07-12 · OPLUMO Outlet 12
Outlet purchase
2026-06-30 · Member activity · RM 103.95