Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02248
VM0002248Membermember2248@example.test · +601110002248 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
270
Current loyalty balance
Lifetime Spend
RM 339
Across 6 visits
Total Visits
6
Since 2026-07-06
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
270 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 5
Outlet purchase
2026-09-22 · Member activity · RM 42.00
App session
2026-09-10 · OPLUMO Outlet 5
Points credited
2026-08-29 · Member activity · RM 47.60
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 5
Outlet purchase
2026-08-05 · Member activity · RM 53.20
Points credited
2026-07-24 · OPLUMO Outlet 5
Outlet purchase
2026-07-12 · Member activity · RM 58.80