Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 22473
VM0022473Goldmember22473@example.test · +601110022473 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
2,840
Current loyalty balance
Lifetime Spend
RM 3,550
Across 37 visits
Total Visits
37
Since 2024-08-15
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,840 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 17
Outlet purchase
2026-05-13 · Member activity · RM 63.00
App session
2026-05-01 · OPLUMO Outlet 17
Points credited
2026-04-19 · Member activity · RM 71.40
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 17
Outlet purchase
2026-03-26 · Member activity · RM 79.80
Points credited
2026-03-14 · OPLUMO Outlet 17
Outlet purchase
2026-03-02 · Member activity · RM 88.20