Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22470
VM0022470Membermember22470@example.test · +601110022470 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
445
Current loyalty balance
Lifetime Spend
RM 557
Across 7 visits
Total Visits
7
Since 2026-06-14
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
445 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 14
Outlet purchase
2026-09-18 · Member activity · RM 49.50
App session
2026-09-06 · OPLUMO Outlet 14
Points credited
2026-08-25 · Member activity · RM 56.10
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 14
Outlet purchase
2026-08-01 · Member activity · RM 62.70
Points credited
2026-07-20 · OPLUMO Outlet 14
Outlet purchase
2026-07-08 · Member activity · RM 69.30