Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22466
VM0022466Goldmember22466@example.test · +601110022466 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,477
Current loyalty balance
Lifetime Spend
RM 3,097
Across 35 visits
Total Visits
35
Since 2025-01-17
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,477 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 10
Outlet purchase
2026-09-09 · Member activity · RM 69.75
App session
2026-08-28 · OPLUMO Outlet 10
Points credited
2026-08-16 · Member activity · RM 79.05
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 10
Outlet purchase
2026-07-23 · Member activity · RM 88.35
Points credited
2026-07-11 · OPLUMO Outlet 10
Outlet purchase
2026-06-29 · Member activity · RM 97.65