Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22462
VM0022462Goldmember22462@example.test · +601110022462 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
4,590
Current loyalty balance
Lifetime Spend
RM 5,738
Across 41 visits
Total Visits
41
Since 2024-05-31
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,590 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 6
Outlet purchase
2026-05-09 · Member activity · RM 111.75
App session
2026-04-27 · OPLUMO Outlet 6
Points credited
2026-04-15 · Member activity · RM 126.65
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 6
Outlet purchase
2026-03-22 · Member activity · RM 141.55
Points credited
2026-03-10 · OPLUMO Outlet 6
Outlet purchase
2026-02-26 · Member activity · RM 156.45