Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22446
VM0022446Goldmember22446@example.test · +601110022446 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
2,562
Current loyalty balance
Lifetime Spend
RM 3,203
Across 37 visits
Total Visits
37
Since 2024-08-16
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,562 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 7
Outlet purchase
2026-05-14 · Member activity · RM 79.50
App session
2026-05-02 · OPLUMO Outlet 7
Points credited
2026-04-20 · Member activity · RM 90.10
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 7
Outlet purchase
2026-03-27 · Member activity · RM 100.70
Points credited
2026-03-15 · OPLUMO Outlet 7
Outlet purchase
2026-03-03 · Member activity · RM 111.30