Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02244
VM0002244Goldmember2244@example.test · +601110002244 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,503
Current loyalty balance
Lifetime Spend
RM 3,129
Across 26 visits
Total Visits
26
Since 2025-06-12
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,503 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 1
Outlet purchase
2026-08-24 · Member activity · RM 93.75
App session
2026-08-12 · OPLUMO Outlet 1
Points credited
2026-07-31 · Member activity · RM 106.25
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 1
Outlet purchase
2026-07-07 · Member activity · RM 118.75
Points credited
2026-06-25 · OPLUMO Outlet 1
Outlet purchase
2026-06-13 · Member activity · RM 131.25