Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22434
VM0022434Silvermember22434@example.test · +601110022434 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,312
Current loyalty balance
Lifetime Spend
RM 1,640
Across 16 visits
Total Visits
16
Since 2025-08-01
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 12
Outlet purchase
2026-04-16 · Member activity · RM 62.25
App session
2026-04-04 · OPLUMO Outlet 12
Points credited
2026-03-23 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 12
Outlet purchase
2026-02-27 · Member activity · RM 78.85
Points credited
2026-02-15 · OPLUMO Outlet 12
Outlet purchase
2026-02-03 · Member activity · RM 87.15