Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22429
VM0022429Silvermember22429@example.test · +601110022429 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
989
Current loyalty balance
Lifetime Spend
RM 1,236
Across 11 visits
Total Visits
11
Since 2025-10-31
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
989 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 7
Outlet purchase
2026-04-17 · Member activity · RM 82.50
App session
2026-04-05 · OPLUMO Outlet 7
Points credited
2026-03-24 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 7
Outlet purchase
2026-02-28 · Member activity · RM 104.50
Points credited
2026-02-16 · OPLUMO Outlet 7
Outlet purchase
2026-02-04 · Member activity · RM 115.50