Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22422
VM0022422Platinummember22422@example.test · +601110022422 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
4,946
Current loyalty balance
Lifetime Spend
RM 6,183
Across 45 visits
Total Visits
45
Since 2024-03-18
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,946 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 17
Outlet purchase
2026-05-07 · Member activity · RM 109.50
App session
2026-04-25 · OPLUMO Outlet 17
Points credited
2026-04-13 · Member activity · RM 124.10
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 17
Outlet purchase
2026-03-20 · Member activity · RM 138.70
Points credited
2026-03-08 · OPLUMO Outlet 17
Outlet purchase
2026-02-24 · Member activity · RM 153.30