Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22417
VM0022417Silvermember22417@example.test · +601110022417 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
2,056
Current loyalty balance
Lifetime Spend
RM 2,571
Across 23 visits
Total Visits
23
Since 2025-08-26
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,056 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 12
Outlet purchase
2026-09-14 · Member activity · RM 93.00
App session
2026-09-02 · OPLUMO Outlet 12
Points credited
2026-08-21 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 12
Outlet purchase
2026-07-28 · Member activity · RM 117.80
Points credited
2026-07-16 · OPLUMO Outlet 12
Outlet purchase
2026-07-04 · Member activity · RM 130.20