Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22414
VM0022414Platinummember22414@example.test · +601110022414 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
4,912
Current loyalty balance
Lifetime Spend
RM 6,141
Across 33 visits
Total Visits
33
Since 2024-11-29
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,912 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 9
Outlet purchase
2026-06-16 · Member activity · RM 132.75
App session
2026-06-04 · OPLUMO Outlet 9
Points credited
2026-05-23 · Member activity · RM 150.45
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 9
Outlet purchase
2026-04-29 · Member activity · RM 168.15
Points credited
2026-04-17 · OPLUMO Outlet 9
Outlet purchase
2026-04-05 · Member activity · RM 185.85