Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02241
VM0002241Silvermember2241@example.test · +601110002241 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
1,891
Current loyalty balance
Lifetime Spend
RM 2,364
Across 14 visits
Total Visits
14
Since 2025-11-15
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,891 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 15
Outlet purchase
2026-06-25 · Member activity · RM 126.75
App session
2026-06-13 · OPLUMO Outlet 15
Points credited
2026-06-01 · Member activity · RM 143.65
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 15
Outlet purchase
2026-05-08 · Member activity · RM 160.55
Points credited
2026-04-26 · OPLUMO Outlet 15
Outlet purchase
2026-04-14 · Member activity · RM 177.45